Institutional Trust & Governance Standards

SchoolEasy Legal & Compliance Hub

Welcome to the SchoolEasy Trust Center. Here you will find our complete documentation on institutional data ownership, privacy protections, security architecture, and legal terms governing our multi-campus educational platform.

Effective Date: August 2026•Version: 2.1•Applicability: All Institutional Accounts & Users

Institutional Policy Documentation

Select a document below to review specific operational and legal standards.

Terms of Service

The primary institutional SaaS agreement covering institutional account creation, central administrative credential oversight, intellectual property ownership, and acceptable platform use.

✓ 100% Institutional Data Ownership✓ Central Admin Oversight✓ Fair Platform Usage

Privacy Policy

Comprehensive disclosure on how educational records are stored and processed, role demarcation between the institution (Controller) and SchoolEasy (Processor), and cloud infrastructure safeguards.

✓ Controller vs Processor Model✓ Private Cloud Infrastructure✓ Encrypted In-Transit & At-Rest

Student & Child Data Policy

Our unwavering commitment to student privacy: zero commercial advertising, zero behavioral profiling, strict educational purpose limitation, and transparent guardian portal access.

✓ Zero Commercial Ads✓ No Selling of Student Data✓ Parental Visibility Controls

AI Transparency Notice

Architectural and operational guidelines for the built-in AI assistant. Details permission boundaries, loopback execution parity, human-in-the-loop approvals, and in-memory inference.

✓ User-Permission Parity✓ Human Confirmation Required✓ In-Memory Inference

Storage & Technology Notice

Transparent statement of browser storage usage. We set zero tracking cookies and use browser local storage solely for essential session authentication and theme preferences.

✓ No Tracking or Ad Cookies✓ Essential Session JWT Only✓ Transparent Form Widgets

Master Service Agreement

Standard institutional agreement reference for school management boards, college principals, and educational trusts detailing service levels, continuity, and graceful data handover.

✓ Service Availability (SLA)✓ Institutional Confidentiality✓ Full Data Portability

Refund & Cancellation Policy

How plans are billed and renewed through Dodo Payments, our merchant of record, how to cancel, and when payments are refunded.

✓ Cancel Any Time✓ 7-Day First-Payment Refund✓ No Data Deleted on Cancellation

Delete Your Account

How to ask for your account to be deleted, in the app or on the web, what is deleted, what your school keeps, and how long it takes.

✓ Request in the App or Online✓ Done Within 30 Days✓ School Records Explained

Our Architectural Commitments

The foundational engineering and ethical principles embedded into the SchoolEasy platform.

Complete Institutional Ownership

Subscribing institutions retain exclusive ownership and copyright over all student demographics, attendance registers, marks, syllabus, and financial payment records. SchoolEasy claims zero proprietary rights in school datasets.

Zero Commercial Ad Tech

We strictly reject commercial advertising, tracking pixels, behavioral monitoring, and third-party data broker monetization across all web and mobile interfaces. The platform is engineered exclusively for education.

Private Object Storage

Institutional files, syllabus attachments, notices, and leave medical documents are stored in enterprise-grade private cloud storage with strict backend access controls, preventing unauthenticated external retrieval.

Multi-Tenant Isolation

Every database record, query, and API call is partitioned by unique organizational identifiers. Strict authorization middleware prevents cross-institutional access or data leakage between campus networks.