Terms of Service
Last Updated: August 2026 • Document Reference: TOS-2026-V2
Important Summary for School Administrators & Users:
- Your institution owns 100% of its data: All student records, marks, attendance, and fee history remain the exclusive property of your educational institution.
- Centralized institutional control: School administrators maintain authorized operational custody over student and staff accounts, initial credential provisioning, and password resets.
- Zero advertising: SchoolEasy does not sell your data or serve commercial advertisements to your students, faculty, or guardians.
1. Agreement to Terms
These Terms of Service (“Terms” or “Agreement”) constitute a legally binding agreement between SchoolEasy(“Company”, “we”, “our”, or “us”) and the subscribing educational institution, school, academy, or college (“Institution”, “Customer”), as well as its authorized end users, including school administrators, educators, staff members, parents, guardians, and students (“Users”).
By accessing or utilizing our cloud-based educational management platform, associated mobile portals, or integrated administrative utilities (collectively, the “Platform”), you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Institutional Authority & Account Provisioning
The Institution represents and warrants that it possesses the requisite legal authority and parental consent where required by institutional policy to enroll its educators, personnel, and minor students onto the Platform.
Centralized Administrative Credential Management:
Due to the educational operational requirements of primary, secondary, and higher secondary institutions, the Institution’s designated administrative personnel hold authorized operational custody over user accounts. School administrators are empowered to generate, review, distribute, and rotate initial account credentials (including numeric usernames and temporary access keys) to facilitate classroom onboarding, batch student imports, and recovery of forgotten credentials for young learners.
All users are encouraged to maintain confidentiality of their access keys, and administrators warrant that credential distribution is conducted exclusively for verified educational stakeholders.
3. Intellectual Property & Data Ownership
3.1 Institutional Data Ownership:The Institution retains exclusive, unencumbered ownership of all data, records, spreadsheets, examination marks, grading matrices, student sessions, attendance logs, syllabus documents, and financial ledgers uploaded or generated within its institutional tenant (“Institutional Data”). SchoolEasy claims zero ownership or intellectual property rights over Institutional Data.
3.2 Platform Intellectual Property: SchoolEasy retains all right, title, and interest in and to the Platform, including software architecture, source code, user interface designs, AI tool orchestration systems, database schemas, and proprietary algorithms. Nothing in this Agreement grants the Institution or Users any rights to copy, modify, distribute, or reverse-engineer the underlying software.
4. Acceptable Platform Use & Prohibitions
Users agree to utilize the Platform solely for lawful educational and administrative purposes. The following activities are strictly prohibited:
- Attempting to bypass, probe, or circumvent tenant boundary authorization checks (`organizationId` isolation) or role-based permission matrices.
- Conducting automated scraping, bulk data extraction, or stress-testing against the API without prior written authorization.
- Uploading files containing malicious executables, viruses, or script-capable payloads.
- Submitting false or fraudulent reports through the public feedback and inquiry channels.
- Utilizing the integrated AI assistant to attempt prompt injection, security circumvention, or unauthorized access to administrative or payroll records.
5. Service Availability & Support
We strive to maintain a continuous, enterprise-grade availability target of 99.9% uptime for core operational portals. Scheduled maintenance windows that may impact service availability are communicated to institutional administrators in advance. Technical support is provided via official institutional ticketing and email channels during standard business hours.
6. Term, Suspension & Termination
6.1 Term: This Agreement commences upon the date of institutional provisioning and continues until the conclusion of the active subscription period or mutual agreement between the parties.
6.2 Suspension: SchoolEasy reserves the right to temporarily suspend individual user accounts or institutional access in the event of severe security compromise, automated credential attacks, or material violation of these Terms.
6.3 Data Portability upon Termination: Upon termination of institutional service, the Institution is provided a grace period of thirty (30) calendar days to export its complete institutional datasets, student records, and grading histories in industry-standard formats (Excel/CSV/PDF). Following the export window, all active institutional tenants are securely deprecated in accordance with our retention policy.
7. Disclaimer of Warranties & Limitation of Liability
The Platform is provided on an “AS IS” and “AS AVAILABLE” basis. While SchoolEasy employs modern security safeguards, private cloud storage controls, and multi-tenant isolation, we do not warrant that platform operations will be entirely error-free or uninterrupted.
To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, special, or consequential damages resulting from platform downtime, loss of data, or network interruptions. The total aggregate liability of SchoolEasy under this Agreement shall be limited to the subscription fees paid by the Customer during the twelve (12) months preceding the claim.
8. Governing Law & Dispute Resolution
This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which SchoolEasy maintains its registered operational establishment, without giving effect to any conflict of law principles.
Both parties agree to first seek resolution of any dispute through good-faith executive consultation. In the event informal discussions fail, any legal proceedings shall be submitted exclusively to the competent commercial courts having jurisdiction over the Company’s registered domicile.
9. Contact Information
For legal inquiries, terms clarification, or institutional contract execution, please contact our legal and administrative office at:
Email: [email protected]